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Dashboard Templates

Templates are reusable email bodies and subjects with variables. Use them when multiple sends share a layout or when non-engineering teammates need to update content without changing application code.

Raw markdown

Workflow

  1. Create a template with subject, HTML/text, and variables.
  2. Preview with representative variable values.
  3. Publish the template when it is ready for production use.
  4. Reference the template from API sends, broadcasts, or automation send-email steps.
  5. Duplicate templates for variants instead of editing live content blindly.

Caveat

Template rendering depends on the variables provided by the caller or automation. Missing required variables should be treated as a content/configuration error, not a provider delivery issue.