OpenSend docs
Automation Delay Step
Delay steps pause a run before it continues. Use them for onboarding spacing, follow-ups, and waiting periods between lifecycle messages.
Guidance
Use the shortest delay that matches the product intent. Long delays make it more important to preserve templates, domains, and segment assumptions because the run may resume days later.
Troubleshooting
If runs stay delayed past their expected time, check the scheduled processor/worker. In self-hosted deployments, the app alone is not enough; the background processing path must be deployed and authorized.