Automation Send Email Step

The send-email step queues an email as part of an automation run. It can reference templates and recipient data collected from the trigger or contact record.

Raw markdown

Before using it

Verify the sending domain.
Confirm the recipient has appropriate consent for the message type.
Use templates for reusable content and variable validation.
Include unsubscribe/topic links for marketing or lifecycle mail that requires preference management.

Failures

If a send-email step fails, inspect the run detail and related logs. Common causes are missing template variables, unverified domains, suppressed recipients, quota limits, or worker/provider errors.